Privacy Policy

When you submit an inquiry, we may collect your name, company name, business email, phone number, country, inquiry type, and the details you choose to include in your message.

We may also receive basic technical information from website analytics and security tools, such as browser type, device information, referral pages, and approximate usage patterns.

We use inquiry information to respond to quotation requests, assess sourcing requirements, coordinate communication, prepare commercial follow-ups, and improve our website and business workflows.

We do not sell personal information. We only share information when needed to respond to your request, support operations, comply with law, or work with service providers acting on our behalf.

Because our work involves international trading, project supply, logistics, and partner coordination, your inquiry details may be reviewed by team members or business partners in more than one country when that is necessary to support your request.

We aim to limit shared information to what is relevant for the inquiry, quotation, shipment, or business relationship under discussion.

We retain inquiry and business communication records for as long as needed to manage the request, maintain business records, meet operational needs, resolve disputes, and comply with applicable obligations.

You may contact us to request access, correction, or deletion of your information, subject to legal, contractual, and legitimate business requirements.

We use reasonable administrative and technical measures to protect inquiry information. No online transmission or storage method is completely secure, so we cannot guarantee absolute security.